SUPPORT
How can we help?
Straightforward help for accounts, purchases, sign-in, and privacy.
Effective and last updated: August 1, 2026
CONTACT SUPPORT
Email confidenttext-support@anderson-web.com
Include a short description and the app version, if known. Never email a password, Apple verification code, API key, full payment-card number, or an unnecessary private message.
Free plan
The Free plan allows up to three successful reply requests per day. Each successful request returns three reply options. A failed request should not use one of the three successful requests.
When the daily limit is reached, wait for the next service day or choose an available Pro subscription. Current products and prices are always the ones shown by Apple in the app.
Manage or cancel a subscription
- Open the iPhone Settings app.
- Tap your name, then tap Subscriptions.
- Select Confident Text.
- Follow Apple's on-screen options.
To restore an eligible purchase, sign in to the same Confident Text account, open the plan or subscription screen, and select Restore Purchases. Deleting a Confident Text account does not cancel an Apple subscription.
Sign-in help
Confident Text uses Sign in with Apple. Your Apple password is entered only in Apple's interface and is never shared with Confident Text.
- Confirm the iPhone has an internet connection.
- Close and reopen Confident Text.
- Try Continue with Apple again.
- Contact support if the problem continues.
Delete your account
- Open Confident Text and sign in.
- Open Account Settings.
- Select Delete Account.
- Read the warning and complete the confirmation steps.
Account deletion cannot be undone. Apple subscriptions must be managed separately through Apple.
Privacy requests
For a question or request to access, correct, or delete personal information, email confidenttext-privacy@anderson-web.com. Identity may need to be verified before a request is completed. See the Privacy Policy for details.